![]() I would suggest that you try using SMTP to see if that helps. However, for the verified email, the email will still come from Jotform but it will just appear in the email sent that the email came from the verified email you set up. Perhaps the information in this other thread will help you solve your concern - Īs for your question - " Does establishing SMTP credentials remove when you set up SMTP in your Jotform account and use it as the Sender Email of the email notification/autoresponder in your form, the email alert will be sent from the server of the SMTP you set up and not from Jotform's server. We would like to apologize for any inconvenience. Have you heard of this issue specifically with T-Mobile before? Is there anything else you can think of I can try? I noticed in the text file attached to that email that referenced a few times. Maybe that is the issue.ĭoes establishing SMTP credentials remove The Verified email way doesn't seem to do that. I received a mailer daemon in return to the forwarding Gmail account, saying the message was blocked due to a 550 failure error for "banned content". One thing I thought of doing as a workaround was to send the Jotform notification to a Gmail account and then set up a filtered forwarding rule to auto-forward any of those specific messages to the T-Mobile number I'm trying to send to. I verified an email address so the sender doesn't show up as Nothing has worked. I took out any of the form fields like from the message and still nothing. I've taken out all the HTML from the email so it's simply just text and no dice. I tried setting the message up both as a Notification Email and an Autoresponder Email and that didn't make a difference. Another suggested saving the sender name and email as a contact in the phone. Another suggested adding a +1 to the number. Another user suggested adding a 1 to the beginning of the number. ![]() I looked on T-Mobile's help forum where one user said the message actually has to be over 160 characters so it forces the message to be sent via MMS rather than SMS. Then I made sure the message was below 120 characters. I made sure the message was below 160 characters. So the number is correct and the gateway domain is correct and both numbers send SMS emails if they don't come from Jotform. I thought it must be a problem with T-Mobile since Verizon and AT&T were working, but if I send a message from my Gmail account to either T-Mobile number I have (work phone and non-work phone) they both go through. ![]() But the message was also not sending to a private T-Mobile phone number either. But I cannot get one T-Mobile phone to accept a SMS email from Jotform.Īt first, I thought it might be because the T-Mobile phone I was trying to send to was a work phone, where the line and the device are managed by the company. Verizon: AT&T: and T-Mobile: Verizon and AT&T are working great. ![]() We are using email-to-text to send form notifications via text message by way of the carrier's SMS gateway. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |